How Sungrow Trade-In Program Works
Existing Australian Sungrow product users can now trade in eligible inverters for credit towards upgrading a new Sungrow Hybrid Inverter and SBH Battery System through an accredited Solar Company.
​Refer to the quick guide below for an overview of the roles, procedures, and key requirements.
​For full details, please refer to the Sungrow Trade-In Program Terms and Conditions. (subject to change without prior notice)

Important update: All new applications must be submitted by 20 February 2026. Applications submitted after this date will not be accepted. All applications submitted on or before 20 February 2026 will be processed accordingly, and installations must be completed by 30 April 2026.

Step-by-Step Overview by Roles

1. End-User
Responsibility:
Owns the existing inverter and initiates the upgrade through an accredited Solar Company.
Procedure:
1. Contacts an Solar Company for a quote of the upgrade system installation and Trade-in T&Cs.
2. Acknowledges that the trade-in value is redeemed through the Solar Company, not Sungrow directly.
3. Provides written authorization for the Solar Company to apply for the trade-in.
4. Understand that the Solar Company will manage all the trade-in application, inverter removal and return, installation of the new system, and Sungrow will communicate directly with the solar company.

5. Assists with the return of the trade-in inverter as needed.

2. Solar Company 
Responsibility:
Upgrade the new system for the End-User,  coordinator between Reseller (if applicable), and Distributor.
Procedure:
1. Confirm the existing inverter is eligible. Reach an agreement with the End-User, and ensure the End-user acknowledge and agree the Sungrow Trade-In Program Terms and Conditions.
2. Submits the trade-in application or may delegates this to a Reseller if applicable.(https://service.sungrowpower.com.au/trade-in-form)
​3. Received Sungrow’s Pre-approved trade-in Voucher Code by email and applies it to the nominated Registered Distributor.

4. Installs the new eligible Sungrow Hybrid Inverter and Battery System Package for the end-user.
5. Ensures the Trade-in Inverter is returned to Sungrow.(https://service.sungrowpower.com.au/how-to-return-trade-in-inverter)
6. Re-submits post-installation documentation and invoice for Trade-In Voucher Code activation.(https://service.sungrowpower.com.au/trade-in-form  with the paired trade-in SN and voucher code)
7. Settle the voucher credit directly with the nominated Registered Distributor upon the form submission or via the Reseller if agreed.

✅ Key Requirements
♦ The system upgrade must include a Sungrow Hybrid Inverter plus at least an SBH250 Battery at the same location.
♦ Only One trade-in inverter is accepted per site.
♦ Trade-in inverters must be returned and in relative good condition.
​♦ The Trade-in Voucher Code is redeemable ONLY after the new system is installed and activated by Sungrow.
​♦ The Voucher Code is redeemable only through the Nominated Registrered Distributer with the matching invoice upon trade-in form submission.
♦ Voucher codes may be applied to invoices for specific trade-in cases or bulk purchases. Bulk purchases must include only Sungrow Products and cannot be combined with other Sungrow promotional offers.
​♦ The invoice must reflect a new purchase that aligns with the timeline of the corresponding trade-in case.
​♦ By participating in the Sungrow Trade-In Program, all parties acknowledge and agree to the Sungrow Trade-In Program Terms and Conditions